Pickup & delivery · Islandwide Singapore
Laundry & Dry Cleaning Pickup and Delivery in Singapore
Rosabelle collects and delivers laundry and dry cleaning anywhere in Singapore, on ad hoc, weekly or fortnightly arrangements. Dry-cleaning garments, shirts and workwear, wash-dry-fold bags, bedding, curtains, carpets and rugs, leather and wedding gowns are all collected. Book by WhatsApp or call on +65 8488 3233.
Collection is usually the next day, with the window agreed with you by message rather than assigned from a timetable. Our own driver and van do the collecting, and everything comes back to our Queenstown facility at 163 Stirling Road to be cleaned and finished by the same team, to the same standard, as anything brought over the counter. Nothing goes to a third-party plant, and nothing is handed to a third-party courier.
Delivery is free on standard orders of $100 and above, with a flat $20 charge below that. Express delivery is chargeable and confirmed at booking, and restricted-access locations carry a surcharge. Standard turnaround is one week from collection. We send the bill before the delivery run; most customers settle it by PayNow in advance, and cash on the doorstep is still accepted.
Your dry cleaner, without the trip.
How pickup and delivery works, step by step
Seven stages, and only the first one needs anything from you.
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Book
WhatsApp or call +65 8488 3233 with roughly what is going and where you are. Nothing needs counting or listing beforehand. Weekly and fortnightly schedules are set up in the same message and then simply run.
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Collect
Usually the next day, in a window agreed with you rather than assigned from a timetable. Our own driver collects; we do not hand orders to a third-party courier.
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Itemise
Everything is counted and recorded against your order at our facility, piece by piece, so what came in is what goes back.
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Assess, and confirm anything that changes the price
Each piece is assessed for fibre, construction and soil before a method is chosen. Where something needs specialist work — leather, a gown, heavy staining, a delicate material — we come back to you with the price and the timeline before any work starts.
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Clean in-house
At our Queenstown facility, by the same team and to the same standard as walk-in work. Specialist pieces move onto their own processes here: leather to the leather team, gowns to bridal assessment.
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Notify
We tell you when the order is ready and agree the delivery window. If anything did not come out, you hear it from us then rather than discovering it at the door.
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Deliver
Back to you, on the agreed window. The bill goes out before the delivery run: settle it by PayNow in advance, or in cash at the door.
What we can collect
Everything we clean. Bulky and heavy pieces are where collection earns its keep, because they are the things that are genuinely awkward to carry in yourself.
Dry-cleaning garments, shirts and workwear
The everyday run: shirts, trousers, dresses, suits and tailoring. Shirts from $10 dry-cleaned or $8 laundered, two-piece suits from $35. See dry cleaning and laundry.
Wash, dry and fold
Bags of everyday laundry at $7 per kilo, with a $35 minimum that applies whether the bag is collected or dropped off. Each household's laundry is washed on its own and never mixed with anyone else's. Darks and lights are not separated unless you ask, and separated colours are washed and charged as two loads, each subject to the minimum. See wash, dry and fold.
Bedding and duvets
Duvets, quilts, comforters, pillows and bed linen — the clearest case for collection, since a king duvet is not something to carry onto a bus. See bedding and duvet cleaning.
Curtains, carpets and rugs
Curtains can be collected already down and off their hooks like any other item, or handled end to end by our separate take-down and rehanging service, from $200 per trip or 25% of the cleaning total for larger homes, whichever is higher. Carpets and rugs are collected as loose pieces; we do not clean fitted wall-to-wall carpet and we do not work on site. See curtain cleaning and carpet and rug cleaning.
Leather and specialist pieces
Leather, suede, shearling, fur, bags and shoes are collected the same way as anything else, then run on a completely separate in-house process by our garment care team who specialise in leather and hides. Two weeks and upwards. See leather, suede and fur cleaning.
Wedding gowns
Collected, then assessed as restoration work rather than as ordinary cleaning, from $190 after inspection. See wedding gown cleaning and restoration.
Smoke-damaged items after a fire
When a flat is not fit to stay in after a fire, we collect the clothes, curtains, bedding and leather from it. Each item is quoted before any work starts, and the quote can go to your insurer. See our guide to smoke damage and insurance claims.
Service facts
- Coverage
- Islandwide Singapore
- Collection
- Usually next day, window agreed by message
- Schedules
- Ad hoc, weekly or fortnightly
- Delivery
- Free on standard orders $100 and above
- Below $100
- Flat $20 delivery charge
- Express
- Chargeable, confirmed at booking
- Restricted access
- Surcharge at Sentosa, Tuas, offshore and secured sites
- Collected by
- Our own driver and van
- Cleaned
- In-house at our Queenstown facility, 163 Stirling Road
- Turnaround
- One week from collection
- Payment
- Bill sent before delivery; PayNow in advance or cash at the door
- Book
- WhatsApp or call +65 8488 3233
What pickup and delivery costs
Free on standard orders of $100 and above. Below $100, a flat $20 delivery charge applies, and we would rather you read that here than hear it at the door.
Two things sit outside that. Express orders are chargeable regardless of order value, because the time constraint changes how the run has to be made, and the figure varies by case, so it is confirmed with you upfront. Restricted-access locations — Sentosa, Tuas, offshore sites and secured estates — carry a surcharge for the access arrangements involved, again confirmed at booking.
Service minimums are separate from delivery and still apply. Wash, dry and fold has a $35 minimum whether the bag is collected or dropped off, and if you ask for colours to be kept apart they are washed and charged as two loads, each subject to that minimum. Curtain take-down and rehanging is its own service at its own price.
Where we collect
All of Singapore. In practice that means the central belt around Orchard and Queenstown, the east and the west, and the northeast including Seletar, Fernvale and Yio Chu Kang, where we run a dedicated doorstep service.
Two outlets sit behind it: Queenstown at 163 Stirling Road and Orchard at Far East Shopping Centre, both of which you can also walk into. Pickup and delivery is an area-served arrangement run from those two shops and the Queenstown facility, not a separate branch — wherever you are on the island, the work is done in the same place by the same people.
The only qualification on "islandwide" is access. Sentosa, Tuas, offshore sites and secured estates carry a surcharge, which we confirm when you book.
What collected work looks like
All cases & guidesDocumented jobs that started at someone's door rather than at our counter, and the guide to what happens in between.
Care guide
Pickup and Delivery: What Happens to a Collected Order
The whole route written out: where an order goes between your door and your door, what is itemised when, and where the price is confirmed.
Home textiles
Curtain take-down and rehanging, start to finish
The full at-home route: panels unhooked and logged at the window, cleaned at our facility, then rehung on the same track they came off.
Wash, dry & fold
What happens to a collected wash-dry-fold bag
Where a bag goes after the van: weighed, washed on its own, dried, folded and returned — and what the $7 per kilo rate does and does not include.
In their words
What customers say
"Dry cleaned all 5 of my winter downs. Very responsive over WhatsApp, pick up and collection in timely manner. Price reasonable and jacket came back in pristine condition. Delivery person very polite and nice."
What to know before you book
Four things that are easier to read now than to discover later.
- Delivery is free at $100 and above and $20 below it. Express delivery is chargeable whatever the order comes to.
- Service minimums are separate from delivery. Wash, dry and fold is $35 minimum per load, collected or not.
- Collection windows are agreed with you, not booked from a slot system. Usually next day; urgent cases get an honest answer rather than a yes.
- Specialist pieces keep their own timelines once they reach us — leather two weeks and upwards, carpets about ten working days, restoration typically three weeks and up.
Common questions
Pickup and delivery FAQs
Do you offer laundry pickup and delivery in Singapore?
Yes. Rosabelle collects and delivers islandwide across Singapore, on ad hoc, weekly or fortnightly arrangements. Collection is by our own driver and van, not a third-party courier, and everything collected is cleaned in-house at our Queenstown facility at 163 Stirling Road. Delivery is free on standard orders of $100 and above; below that a flat $20 delivery charge applies. Book by WhatsApp or call on +65 8488 3233.
Which areas do you cover?
All of Singapore. Central, Orchard, Queenstown and the rest of the city, the east and west, and the northeast including Seletar, Fernvale and Yio Chu Kang. Restricted-access locations such as Sentosa, Tuas, offshore sites and secured estates carry a surcharge because of the access arrangements involved, and we confirm it with you when you book rather than at the door.
Is pickup and delivery free?
It is free on standard orders of $100 and above. Below $100 there is a flat $20 delivery charge. Express orders are separate, because the time constraint changes the run: express delivery is chargeable and varies by case, so we confirm the figure with you upfront. Service minimums still apply on top of this — wash, dry and fold has its own $35 minimum regardless of how the bag reaches us.
How soon can you collect?
Usually the next day. Message or call, and we agree a collection window with you directly; we do not run fixed delivery slots, so the window is set against your day rather than against a timetable. If something is urgent, say so when you book and we will tell you honestly whether it can be done.
How do I book a pickup?
WhatsApp or call +65 8488 3233. Tell us roughly what is going and where you are, and we agree a collection window from there. Nothing needs to be counted or itemised by you beforehand — that happens at our facility, and we confirm the order back to you afterwards.
Can I set a weekly or fortnightly schedule?
Yes, and it is our most common arrangement. Weekly and fortnightly collections are set up with one message and then simply run; households on a schedule stop thinking about it. Ad hoc pickups work exactly the same way, minus the schedule.
What can you collect?
Everything we clean: dry-cleaning garments, shirts and workwear, wash-dry-fold bags, bedding and duvets, curtains, carpets and rugs, leather and specialist pieces, and wedding gowns. Bulky and heavy items are where collection earns its keep, because they are the things that are genuinely awkward to bring in yourself.
Can you collect curtains and carpets?
Yes, by either route. If the curtains are already down and off their hooks, an ordinary pickup collects them like anything else. If you would rather not take them down, our separate take-down and rehanging service handles the windows and the hardware, from $200 per trip or 25% of the cleaning total for larger homes, whichever is higher. Carpets and rugs are collected as loose pieces; we do not clean fitted wall-to-wall carpet and we do not work on site.
Do you collect leather items and wedding gowns?
Yes. Both are collected the same way as anything else, and both then run on their own separate process once they reach us. Leather, suede and fur are cleaned in-house by our garment care team who specialise in leather and hides, and run two weeks and upwards. Wedding gowns are assessed as restoration work, from $190 after inspection. The price and the timeline are confirmed with you before any work starts.
Where are the items cleaned?
In-house at our own Queenstown facility at 163 Stirling Road. Nothing collected on the van is sent to a third-party plant. Garments are itemised on arrival — wash, dry and fold is washed by the bag — then cleaned and finished by the same team, to the same standard, as anything brought over the counter at Orchard or Queenstown.
How long does it take?
One week as standard for ordinary garments, counted from collection. Specialist work runs longer: leather, suede and fur two weeks and upwards, carpets about ten working days, alterations about ten working days combined with the clean, and restoration work typically three weeks and up. Express is available for a premium, arranged at booking.
How do I pay for delivered orders?
We send the bill before the delivery run. Most customers settle it by PayNow in advance, and cash on the doorstep is still accepted. Card payment is available at our Orchard shop but not on delivery.